About Us
About Imagipaws
Imagipaws is an online store inspired by the everyday joy that pets bring into our lives.
We create and curate pet-inspired artwork, gifts, and lifestyle products 🛋️ designed to add warmth, personality, and comfort to your home — whether you’re a pet parent, an animal lover, or simply someone who enjoys thoughtful, characterful designs.
Today, our catalog includes both made-to-order pieces and ready-to-ship products. As we grow, we’re gradually expanding into more pet-themed decor, accessories, and everyday items, so you can find meaningful pieces for yourself, your home, and the people (and pets!) you love. 💛
Our Commitment to Quality
At Imagipaws, your satisfaction is our priority. We believe good products should feel both beautiful and reliable.
To achieve this, we:
- Work with carefully selected designers, artists, and manufacturing partners
- Pay attention to print clarity, color, and overall finish
- Carry out basic quality checks ✅ before products are shipped out
By maintaining stable, long-term relationships with trusted partners, we aim to keep our quality consistent while introducing new designs and product types over time.
💌 Customer Experience
We know that a great experience is more than just the product itself.
Safe packaging, clear information, and helpful support all matter — especially for international orders 🌍.
That’s why we focus on:
- 📦 Protective packaging to help reduce the risk of damage in transit
- ⏱ Clear shipping and delivery information on our website policies
- 🧑💻 Friendly, responsive support if you have questions about photos, orders, or product details
If something isn’t right with your order, our support team will work with you to find a reasonable solution — which may include a replacement, adjustment, or refund, depending on the situation.
For full details, please see our Refund & Returns Policy and Shipping & Delivery Policy pages.
If you have any questions, suggestions, complaints, or special requests, please don’t hesitate to reach out. Your feedback helps us continuously improve. ✨
📞 Contact Us
Company: Shenzhen Aihua Environmental Protection Technology Co., Ltd. (Imagipaws)
Phone: +86 131 1185 5523
Email: hello@imagipaws.com
Address:
Room 301, No.105 Shawan Village, Gushu Community,
Xixiang Subdistrict, Bao’an District,
Shenzhen, Guangdong, CN, 518102
Support Hours:
Mon–Fri, 9:30 am – 6:30 pm (GMT+8)
We look forward to helping you find pieces that make your space — and your memories — feel a little more special. 🐶🖼️