Payment Method

1. Accepted Payment Methods

We offer a variety of secure and convenient payment options. The following payment methods are available on our website:

Credit & Debit Cards (processed via Shopify Payments):
Visa, Mastercard, American Express, Diners Club, Discover, Maestro, UnionPay.

Digital Wallets and Accelerated Checkout Options:
Shop Pay, Apple Pay, Google Pay.
Depending on your device, browser and location, available options may vary.

Only the payment methods displayed at checkout are available for your order.
We do not accept cash on delivery, bank transfer, cryptocurrency, or any other payment methods not shown at checkout.

2. Payment Processing

Payments are typically authorized and processed immediately after your order is submitted.
In some cases, the payment provider may require additional verification, which could cause slight delays.

There are no additional fees charged by us for using an accepted payment method.
Your bank or payment provider may apply its own fees or currency conversion charges.

3. Security and Privacy

All transactions are processed through secure, PCI DSS Level 1–compliant gateways provided by Shopify Payments.
Your payment information is encrypted and never stored on our servers.

4. Customer Responsibilities

Customers must ensure that accurate billing information is provided and that sufficient funds or credit are available.
Orders will only be processed once payment has been successfully authorized and confirmed.

5. Failed Transactions

If your payment is declined or cannot be completed, please:

  • Check your billing details
  • Ensure that sufficient funds or credit are available
  • Try another payment method
  • Contact your card issuer or payment provider

If necessary, you may contact our support team at hello@imagipaws.com

6. Disputes and Chargebacks

If you believe a payment was made in error or notice an unauthorized charge, please contact us first.
We will assist you in working with Shopify Payments and your card issuer to resolve the issue promptly.

Initiating a chargeback before contacting us may delay resolution.

7. Contact Us

If you have any questions regarding our payment terms, please contact:
hello@imagipaws.com